Services
Navigating Your Event's Complexities
We provide advisory and delivery services to cities, governments, rights holders and organising committees from pre-event feasibility to post-event evaluation.
The majority of major events have an immoveable deadline, creating both highly stressful and highly exhilarating journeys. Wherever you are in your major event lifecycle, we integrate strategy, planning and operational experts to streamline your preparations and help you navigate the multiple stakeholders, complex delivery schedules, high-level scrutiny and reputational consequences.
Examples include leading the planning and delivery of the Ashgabat 2017 Asian Martial Arts and Indoor Games, with the mobilisation of 280 international staff; leading the central planning, operational integration and protocol operations of COP28 UAE, and overseeing and delivering the operational readiness and main operations centre of F1 Grand Prix’s in Saudi Arabia and Abu Dhabi.
Example problems we help you solve:
What are the social, economic and reputational impacts your event(s) wants to achieve?
How do you set up your governance and organisational structures to deliver your vision?
How do you develop a winning bid strategy with technical excellence?
How do you measure the success of the event(s)?
What are your key delivery milestones, and when and how do you need to bring in the right internal and external expertise to ensure they are delivered?
How do you integrate multiple functional areas, stakeholders, suppliers and contractors?
What are the operational plans, policies and procedures you need to develop and what should be included?
Who are your guest groups, what are their journeys and what are their needs at each step of the journey?
What do you need to do to ensure you are ready, have tested everything and are set-up optimally to manage event-time operations?
How do you capture and share your learnings to showcase your impact?
How do you use the derived learnings to drive continuous improvement?
Our Core Services for Events
Strategy & Vision
Governance, Organsiation and Operations Strategy
Vision Definition & KPI Development
Event Feasibility Studies
Event Identification & Selection
Event Impact Framework & Assessment
User, Operational & Venue Research
Guest Experience Strategy and Journey Mapping
Wayfinding Strategy
Design
Event Concept Design
Brand Experience
Event Overlay Design
Look & Wayfinding Design
Design Guidelines & Kit of Parts
Technical Design & Material Specifications
Planning
Bid Curation and Development
Operational Planning & Integration
Contingency & Crisis Management
Guest Experience Service Catalogue
Contractor Procurement
Stakeholder Engagement
Budget Forecasting
Change Management Processes & Reviews
Sign Schedules & Location Plans
Production Ready Artwork
Tender & Procurement Packs
Delivery & Operations
Operational Readiness & Delivery
Operational Review and Gap Analysis
Concept of Operations
C3 and Operations Centre Management
Event PMO
Stakeholder Integration and Management
SME Deployment
Sustainability Assurance
Design Guardianship & Implementation Support
Legacy & Learnings
Post-Event Evaluation & Reporting
Data and Insights Capture
Debrief and Lessons Learned
Knowledge Documentation
Stakeholder Report
Legacy and Transition Plans
