Services

Events

Navigating Your Event's Complexities

We provide advisory and delivery services to cities, governments, rights holders and organising committees from pre-event feasibility to post-event evaluation.

The majority of major events have an immoveable deadline, creating both highly stressful and highly exhilarating journeys. Wherever you are in your major event lifecycle, we integrate strategy, planning and operational experts to streamline your preparations and help you navigate the multiple stakeholders, complex delivery schedules, high-level scrutiny and reputational consequences.

Examples include leading the planning and delivery of the Ashgabat 2017 Asian Martial Arts and Indoor Games, with the mobilisation of 280 international staff; leading the central planning, operational integration and protocol operations of COP28 UAE, and overseeing and delivering the operational readiness and main operations centre of F1 Grand Prix’s in Saudi Arabia and Abu Dhabi.

Example problems we help you solve:

  • What are the social, economic and reputational impacts your event(s) wants to achieve?

  • How do you set up your governance and organisational structures to deliver your vision?

  • How do you develop a winning bid strategy with technical excellence?

  • How do you measure the success of the event(s)?

  • What are your key delivery milestones, and when and how do you need to bring in the right internal and external expertise to ensure they are delivered?

  • How do you integrate multiple functional areas, stakeholders, suppliers and contractors?

  • What are the operational plans, policies and procedures you need to develop and what should be included?

  • Who are your guest groups, what are their journeys and what are their needs at each step of the journey?

  • What do you need to do to ensure you are ready, have tested everything and are set-up optimally to manage event-time operations?

  • How do you capture and share your learnings to showcase your impact?

  • How do you use the derived learnings to drive continuous improvement?

Our Core Services for Events

Strategy & Vision

  • Governance, Organsiation and Operations Strategy

  • Vision Definition & KPI Development

  • Event Feasibility Studies

  • Event Identification & Selection

  • Event Impact Framework & Assessment

  • User, Operational & Venue Research

  • Guest Experience Strategy and Journey Mapping

  • Wayfinding Strategy

Design

  • Event Concept Design

  • Brand Experience

  • Event Overlay Design

  • Look & Wayfinding Design

  • Design Guidelines & Kit of Parts

  • Technical Design & Material Specifications

Planning

  • Bid Curation and Development

  • Operational Planning & Integration

  • Contingency & Crisis Management

  • Guest Experience Service Catalogue

  • Contractor Procurement

  • Stakeholder Engagement

  • Budget Forecasting

  • Change Management Processes & Reviews

  • Sign Schedules & Location Plans

  • Production Ready Artwork

  • Tender & Procurement Packs

Delivery & Operations

  • Operational Readiness & Delivery

  • Operational Review and Gap Analysis

  • Concept of Operations

  • C3 and Operations Centre Management

  • Event PMO

  • Stakeholder Integration and Management

  • SME Deployment

  • Sustainability Assurance

  • Design Guardianship & Implementation Support

Legacy & Learnings

  • Post-Event Evaluation & Reporting

  • Data and Insights Capture

  • Debrief and Lessons Learned

  • Knowledge Documentation

  • Stakeholder Report

  • Legacy and Transition Plans

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London 2012
Le Tour
Expo 2025
Qatar 2022
Rio 2016
Tokyo 2020
Paris 2024
Birmingham 2022